Användarvillkor
Welcome to Forest Riot. Please read on to learn the rules and restrictions that govern your use of our website(s), products, services and applications (the “Services”) that you order directly through our website. If you have any questions, comments, or concerns regarding these terms or the Services, please contact us at hello@forest-riot.com.
These Terms of Service (the “Terms”) are a binding contract between you and Forest Riot, Inc. (“Forest Riot,” “we” and “us”). You must agree to and accept all of the Terms, or you don’t have the right to use the Services. Your use of the Services in any way means that you agree to all of these Terms, and these Terms will remain in effect while you use the Services. Your use of the Services and our website constitutes your agreement with and to be bound by all terms and conditions included in these Terms.
Modifications and Updates
We are constantly trying to improve our Services, so these Terms may need to change along with the Services. We reserve the right to change the Terms at any time, but if we do, we will bring it to your attention. If you don’t agree with the new Terms, you are free to reject them by discontinuing your use of the Services; unfortunately, that means you will no longer be able to use the Services. Your use of the Services in any way after a change to the Terms is effective and serves as your acceptance of and agreement with any such changes.
Except for changes by us as described here, no other amendment or modification of these Terms will be effective unless in writing and signed by both you and us.
General Terms
You must be at least 18 years old to use this website. If you are under 18, you must have your parent's or guardian's permission to use this website. You may not use this website for any illegal or unauthorized purposes. You may not violate any laws in your jurisdiction while using this website.
You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of this website, its content, or its services without our express written permission.
We do not guarantee that the information on this website is accurate, complete, or current. You rely on the information on this website at your own risk.
This website may contain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our site. It is your responsibility to monitor changes to our site.
Professional Advice Disclaimer
The content and information on our Website is for educational, informational, and entertainment purposes only. It is not intended to be a substitute for professional advice, including medical advice. You should not rely on any information on Forest Riot’s Website to make decisions about your health. If you have any concerns or questions about your health, please consult with a physician or other healthcare professional.
Do not disregard, avoid, or delay obtaining medical or health-related advice from your healthcare professional because of information or content available on our website. The use of information and content provided through our website is solely at your own risk.
NOTHING STATED OR POSTED ON FOREST RIOT IS INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICAL OR COUNSELING CARE.
Product Purchase Terms
Products
Some products may only be available online through our website. We have made every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee that your computer monitor will display them accurately. We reserve the right to limit the quantities of any products that we offer and we reserve the right to discontinue any product at any time.
Payments
We may change the prices of our products at any time. You must provide a valid payment method (credit or debit card, PayPal, etc.) to make a purchase. You authorize us to charge your payment method for all applicable fees and charges. All information that you provide must be accurate, current, and complete.
Taxes
If any products or payments are subject to sales tax, you are responsible for paying the sales tax and any related penalties or interest. You will indemnify us for any liability or expense we may incur in connection with such sales tax.
Orders
We reserve the right to refuse any order or otherwise limit or cancel quantities purchased per person, per household, or per order. We may attempt to notify you if we make a change to or cancel an order. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.
Cancellations
We reserve the right to cancel or reverse any payment, even if it has been previously confirmed by us, as a result of any mistake or error. We reserve the right to deny any order for any reason, including insufficient information or errors in billing, payment, and/or shipping information; orders that cannot be processed due to erroneous information that you have provided; suspected fraudulent information; or unavailability of a product. We reserve the right to cancel your order and provide you a refund if a product is discontinued or otherwise becomes unavailable prior to delivery. We reserve the right to cancel any subsequent order from a customer who has been suspected of reselling our products.
Transfer of Risk and Title
Risk of loss of the product passes to you on our delivery of the product to the carrier. You are responsible for any loss or damage to the product from that point. You agree that claims against a carrier for damage during shipping are your responsibility.
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@forest-riot.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at hello@forest-riot.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@forest-riot.com
Price Adjustments
We do not offer price matches or sale adjustments.
Third Parties
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
We use third parties to fulfill our product orders. By purchasing products from us, you agree to be bound by those third parties' terms of use and privacy policies. You hereby consent and authorize us to share any information and payment and shipping instructions you provide with such third-party service providers to the extent required to complete your transactions.
Privacy
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: https://forest-riot.com/policies/privacy-policy
Warranty, Limitation of Liability, and Indemnification
Warranty Disclaimer. Forest Riot does not make any representations or warranties concerning the Services. Additional services purchased or offered (whether or not following such recommendations and suggestions) through the Services are provided “AS IS” and without any warranty of any kind from Forest Riot. THE SERVICES ARE PROVIDED ON AN “AS-IS” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Limitation of Liability. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL FORET RIOT BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, (B) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) ONE HUNDRED DOLLARS ($100) OR (II) THE AMOUNTS PAID BY YOU TO FOREST ROOK IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THIS APPLICABLE CLAIM, OR (C) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
Indemnity. To the fullest extent allowed by applicable law, you agree to indemnify and hold Forest Riot, its affiliates, officers, agents, employees, and partners harmless from and against any and all claims, liabilities, damages (actual and consequential), losses, and expenses (including attorneys’ fees) arising from or in any way related to any third-party claims relating to (a) your use of the Services (including any actions taken by a third party using your Account), and (b) your violation of these Terms (including any terms or policies incorporated by reference herein). In the event of such a claim, suit, or action (“Claim”), we will attempt to provide notice of the Claim to the contact information we have for your Account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).
Other Terms
Governing Law & Venue. These Terms are subject to and governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflicts of laws provisions. Any dispute arising from or relating to the subject matter of these Terms shall be finally settled in the courts of the State of Delaware, in English, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be mutually agreed upon from the appropriate list of JAMS arbitrators in accordance with such Rules. Judgment upon the award rendered by such arbitrator may be entered in any court of competent jurisdiction. Notwithstanding the foregoing obligation to arbitrate disputes, each party shall have the right to pursue injunctive or other equitable relief at any time, from any court of competent jurisdiction.
Survival. Provisions that, by their nature, should survive termination of these Terms shall survive termination. For avoidance of doubt, the provisions of these Terms relating to intellectual property ownership, customer representations, confidentiality, equipment, number porting and availability, storage of user information, customer feedback, publicity rights, additional software licenses, indemnification, force majeure, warranty disclaimers, limitations of liability, notices, assignment, future changes, interpretation, dispute resolution and arbitration, and choice of law shall survive termination or expiration of these Terms for the maximum term allowable by law.
Force Majeure. Forest Riot shall be excused from any delay or failure in performance hereunder caused by reason of occurrence or contingency beyond its reasonable control, including without limitation, acts of God, earthquake, fire, flooding, fiber cuts, actions or inactions of third party providers or suppliers, riots, sabotage, war, government requirements, or other events that are beyond Forest Riot’s reasonable control.
Dispute Resolution and Optional Arbitration. In the event of any dispute, claim, question, or disagreement between you and Forest Riot (“Dispute”), you and Forest Riot shall first use reasonable best efforts to settle the dispute, claim, question, or disagreement. To this end, you and an authorized member of Forest Riot shall consult and negotiate with each other in good faith and, recognizing their mutual interests, attempt to reach a just and equitable solution satisfactory to both parties. Neither you nor Forest Riot shall file or pursue any Disputes in any court, administrative, arbitral, or other adjudicative body prior to engaging in such consultations and negotiations.
